Important Notice
Please read this disclaimer carefully before using My LocalLink (Pty) Ltd. By using our platform, you acknowledge and accept these terms.
My LocalLink (Pty) Ltd ("My LocalLink") is a directory and communication platform that helps users discover and connect with local businesses. My LocalLink does not itself provide the goods or services listed on the platform.
All services listed on My LocalLink are provided by independent third-party businesses.
My LocalLink does not endorse, guarantee, or warrant:
- The quality of services
- Business credentials or qualifications
- Pricing accuracy
- Service outcomes
- Availability of services
Users are responsible for verifying the credentials, licenses, and qualifications of businesses before engaging their services.
My LocalLink shall not be held liable for:
- Services performed by businesses
- Poor workmanship or incomplete work
- Disputes between users and businesses
- Financial transactions between users and businesses
- Damages or losses resulting from services provided
- Inaccurate or outdated business listings
My LocalLink is not a party to any agreement made between users and businesses.
Platform Availability
My LocalLink is provided on an "as is" and "as available" basis. We do not guarantee that the platform will be uninterrupted, timely, error-free or free from viruses, and we may schedule maintenance or add, change or remove features at any time.
Third-Party Information
Business listings, reviews, events, competitions, adverts and specials are supplied by users and businesses. My LocalLink does not independently verify every piece of user-supplied information and is not responsible for its accuracy or completeness.
AI-Generated Information
Content produced with the help of AI — such as descriptions, summaries, search suggestions or moderation flags — is offered as a helpful assistant only. It may be inaccurate or incomplete and is not professional legal, medical, financial or safety advice. Users and businesses must review AI output before relying on it.
Emergency Services Disclaimer
My LocalLink is not an emergency dispatch service. In a life-threatening emergency, always call the official emergency number for your area (10111 for SAPS, 10177 for ambulance and fire in South Africa, or 112 from a mobile phone). Emergency contact information shown in the app is provided for convenience and is not guaranteed to be complete, current or available at all times.
External Communication
Important: Once communication takes place outside the My LocalLink platform, including through phone calls, WhatsApp, email, or other messaging platforms, My LocalLink has no control over the interaction and cannot guarantee the privacy or security of communications.
External Links
The platform may contain links to third-party websites, apps or services. Following an external link takes you outside My LocalLink and we are not responsible for the content, privacy practices or availability of any third-party destination.
Acknowledgment
By using My LocalLink, users acknowledge that all engagements with businesses occur at their own risk.
By continuing to use My LocalLink (Pty) Ltd, you acknowledge that you have read, understood, and agree to this disclaimer.
Last Updated: July 28, 2026